These Terms and Conditions govern your use of the rq789 platform and all associated services. Please read them carefully before registering an account or placing any wagers. By accessing rq789, you agree to be bound by these terms in full.
Six foundational commitments that shape how rq789 operates and what every player can expect from the platform.
rq789 is strictly a 21+ platform. All users must be at least 21 years of age and must not be registered as self-excluded from any licensed gaming operator. Age verification is mandatory and enforced before any real-money activity is permitted on rq789.
All games available on rq789 use certified random number generators. Outcomes are independently audited on a regular basis. rq789 prohibits any form of cheating, collusion, or use of automated software (bots) in any game or betting market.
All rq789 financial transactions are processed in Pakistani Rupees (PKR). Deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are subject to platform minimums. Withdrawals are processed to verified accounts only and are subject to applicable bonus wagering requirements.
All rq789 bonuses, free spins, and promotional credits are subject to specific wagering requirements and time limits published at the point of offer. Bonuses may not be transferred, sold, or exchanged for cash until applicable conditions have been fully satisfied.
Each rq789 user is responsible for maintaining the confidentiality of their login credentials. One account per person is permitted. rq789 reserves the right to suspend or permanently close any account found to be in breach of the single-account policy or security requirements.
rq789 is committed to responsible gambling. Users may self-impose deposit limits, session restrictions, and cooling-off periods at any time via their account settings. Permanent self-exclusion requests are actioned immediately and cannot be reversed for the agreed exclusion period.
In these Terms and Conditions, the following definitions apply unless the context clearly requires otherwise:
By accessing the rq789 platform in any manner — whether by browsing, registering, depositing, placing bets, or claiming a promotion — you acknowledge that you have read these Terms and Conditions in full and agree to be legally bound by them.
These Terms and Conditions apply in addition to any specific rules that govern individual games, promotions, or sports betting markets available on rq789. In the event of a conflict between these general Terms and any specific product rules, the specific product rules shall take precedence only with respect to the matter they address; in all other respects, these Terms shall govern.
rq789 reserves the right to amend these Terms at any time. Continued use of the platform after any such amendment constitutes your acceptance of the revised Terms. Users are encouraged to review this page periodically. Material changes will be communicated via platform notification or email to registered Users where practicable.
3.1 Age Requirement
The rq789 platform is strictly restricted to individuals who are 21 years of age or older. Registration, deposit, and access to real-money gaming features are all prohibited to persons under the age of 21. rq789 treats underage gambling as a serious compliance matter and will take immediate action — including permanent account closure and full forfeiture of any balance — upon discovery that a User has misrepresented their age.
3.2 Geographic Eligibility
The rq789 platform is made available to users in jurisdictions where accessing online gaming services of this nature is not expressly prohibited by applicable law. It is the User's sole responsibility to determine whether accessing rq789 is lawful in their jurisdiction. rq789 makes no representation that its services are appropriate or available in any specific location beyond those where the platform actively operates.
3.3 Registration Requirements
To create an rq789 account, Users must:
3.4 Identity Verification (KYC)
rq789 reserves the right to request identity verification documents from any User at any time. This includes government-issued photo ID, proof of address, and payment method verification. Withdrawals will not be processed until KYC verification has been satisfactorily completed. rq789 may suspend account activity during the KYC review period without liability to the User.
4.1 One Account Per Person
Each User is permitted to hold only one active rq789 account. Opening multiple accounts — whether under the same name, different names, shared payment methods, or shared devices — constitutes a material breach of these Terms. rq789 reserves the right to close all duplicate accounts, forfeit any associated balances, and permanently ban the User from the platform upon discovery of duplicate account activity.
4.2 Account Security
Users are solely responsible for maintaining the confidentiality of their rq789 login credentials. You must not share your username, password, or account access with any third party. rq789 will not be liable for any loss or damage arising from unauthorised use of your account where such use results from your failure to keep your credentials secure. You must notify rq789 support immediately if you suspect any unauthorised access to your account.
4.3 Account Accuracy
Users must ensure that all personal information held on their rq789 account remains accurate and up to date at all times. Changes to name, address, email, or payment details must be communicated to rq789 support without undue delay. rq789 is not responsible for failed transactions, missed communications, or delayed withdrawals caused by inaccurate account information provided by the User.
4.4 Inactive Accounts
An rq789 account is considered inactive if no login, deposit, withdrawal, or wagering activity has been recorded for a continuous period of 12 months. rq789 reserves the right to apply an inactivity administration fee to such accounts or to close them after providing reasonable notice by email to the registered address.
5.1 Accepted Payment Methods
rq789 accepts deposits and processes withdrawals via the following methods: JazzCash, EasyPaisa, HBL Bank Transfer, UBL Bank Transfer, and Meezan Bank Transfer. All transactions on rq789 are denominated in Pakistani Rupees (PKR). rq789 does not charge processing fees on standard deposits or withdrawals; however, your payment provider may apply their own charges independently.
5.2 Deposit Requirements
The minimum deposit amount on rq789 is Rs 200. Deposits made via approved payment methods are generally credited to the User's rq789 account within 30 seconds of confirmation by the payment provider. In the event of a delay, Users should contact rq789 support with proof of transaction. rq789 will not credit funds where the payment provider has not confirmed receipt.
5.3 Withdrawal Requirements
The minimum withdrawal amount on rq789 is Rs 500. All withdrawals must be made to a payment method registered in the same name as the rq789 account. Third-party withdrawals are not permitted under any circumstances. Withdrawals are subject to completed KYC verification and any applicable Wagering Requirements on active Bonus Funds. Standard withdrawal processing time for verified accounts is within 15 minutes for mobile wallet methods and within one business day for bank transfers.
5.4 Refused Transactions
rq789 reserves the right to refuse, reverse, or place a hold on any deposit or withdrawal transaction where there is reasonable suspicion of fraud, money laundering, breach of these Terms, or where required to do so by applicable law or regulatory direction. In such circumstances, rq789 will notify the User and cooperate with the relevant authorities as required.
rq789 offers a range of promotional bonuses to new and existing users. All bonuses are subject to specific terms published at the point of offer, including minimum deposit thresholds, wagering requirements, eligible games, time limits, and maximum withdrawal caps from bonus play. General principles applicable to all rq789 promotions are set out below.
All bets and wagers placed on rq789 are final once confirmed by the platform. Users are responsible for ensuring the accuracy of every selection, stake amount, and bet type before confirmation. rq789 will not accept claims for refunds or reversals based on User error after a bet has been confirmed.
rq789 reserves the right to void any bet or game round where there has been a technical error, data feed error, pricing error, or where the outcome has been affected by circumstances beyond rq789's reasonable control. In the event of a void, the staked amount (excluding any Bonus Funds that cannot be returned) will be credited back to the User's rq789 account balance.
For sports betting markets — including PSL cricket, ICC tournaments, and international cricket fixtures — rq789 applies the specific sports rules published within the rq789 sportsbook. These include rules on match abandonment, walkover results, and the treatment of markets where relevant data is unavailable. Users are advised to review sport-specific rules before placing live or pre-match wagers on rq789.
Maximum win limits apply to individual bets and game rounds across all rq789 products. Current maximum win limits are displayed within each game or market. rq789 is not obligated to pay winnings in excess of the published maximum win limit for any single bet or round, regardless of the theoretical return.
The following conduct is strictly prohibited on the rq789 platform and constitutes a material breach of these Terms:
rq789 reserves the right to investigate any account suspected of prohibited conduct, to suspend account activity during investigation, and to take all necessary legal and administrative action where breaches are confirmed.
All content on the rq789 platform — including but not limited to software, game assets, logos, graphics, text, data compilations, and the overall platform design — is the intellectual property of rq789 or its licensed content providers and is protected by applicable copyright, trademark, and database rights laws.
Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the rq789 platform for personal, non-commercial gaming purposes only. This licence does not permit Users to copy, reproduce, modify, distribute, publicly display, or create derivative works from any rq789 content without the prior written consent of rq789.
Any unauthorised use of rq789 intellectual property will result in immediate account termination and may give rise to civil or criminal liability under applicable law. rq789 actively monitors for intellectual property infringement and will enforce its rights accordingly.
To the fullest extent permitted by applicable law, rq789 excludes all liability for any loss or damage suffered by a User in connection with the use of the rq789 platform, except where such loss or damage results directly from rq789's own gross negligence or wilful misconduct.
In particular, rq789 shall not be liable for:
Nothing in these Terms shall limit rq789's liability for death or personal injury caused by its negligence, or for any other liability that cannot be excluded or limited by applicable law.
rq789 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of this agreement and is incorporated herein by reference. By registering on rq789, you consent to the collection and use of your personal data as described in the rq789 Privacy Policy.
rq789 implements 256-bit SSL encryption across all platform interactions. Player financial data and personal information are stored on secure servers with restricted access. rq789 does not sell personal data to third parties for marketing purposes.
rq789 may share User data with regulatory authorities, law enforcement agencies, or licensed third-party service providers where required by law, by our licensing obligations, or where necessary to protect the integrity of the platform and the safety of other Users.
For full details on how rq789 handles your data, your rights as a data subject, and how to exercise those rights, please refer to the rq789 Privacy Policy.
rq789 is firmly committed to responsible gambling. We believe that gaming should remain an enjoyable recreational activity, and we take our duty of care to all registered Users seriously. rq789 provides the following responsible gaming tools to all account holders aged 21 and over:
All responsible gaming tools are available directly within your rq789 account settings. No support request is required to activate deposit limits or cooling-off periods. Self-exclusion requests are processed by rq789 support and confirmed by email within one hour of receipt.
For further information on responsible gaming practices and external support resources, please visit the rq789 Responsible Gaming page.
Users may close their rq789 account at any time by submitting a request to rq789 support. Upon account closure, any remaining Real Money Balance (net of applicable bonus deductions) will be refunded to the User's verified payment method within 5 business days, provided that KYC verification has been completed and there are no outstanding compliance holds.
rq789 reserves the right to suspend, restrict, or permanently close any User account, with or without prior notice, where:
Where an account is closed by rq789 due to a material breach of these Terms, rq789 reserves the right to forfeit any Bonus Funds, bonus-derived winnings, and, where applicable, Real Money Balance where that balance is found to be directly connected to fraudulent or prohibited activity.
rq789 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. The most current version of these Terms will always be available on this page, along with the effective date of the latest revision.
Where changes to these Terms are material — meaning they significantly affect User rights or obligations — rq789 will provide reasonable advance notice via platform notification or by email to the address registered to your rq789 account. Non-material updates (such as typographical corrections, clarifications, or structural reorganisation that does not alter meaning) may be made without prior notification.
Your continued use of the rq789 platform after any amendment to these Terms constitutes your acceptance of the revised agreement. If you do not accept any amended Terms, you must cease using rq789 and may request account closure in accordance with Section 13.
These Terms and Conditions and any dispute arising out of or in connection with your use of the rq789 platform shall be governed by and construed in accordance with the laws applicable under rq789's international gaming licence jurisdiction.
In the event of a dispute between you and rq789, you are encouraged to contact our support team in the first instance at [email protected]. rq789 commits to responding to all formal complaints within 5 business days and to working in good faith to reach a fair resolution.
If a complaint cannot be resolved through direct communication with rq789 support, Users may refer their dispute to the independent dispute resolution body specified under rq789's gaming licence. Details of the applicable dispute resolution mechanism are available from rq789 support upon request.
Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where circumstances require it.
If you have any questions about these Terms and Conditions, wish to make a formal complaint, or need to report a suspected breach of platform rules, you can reach the rq789 team through the following channel:
rq789 support is available around the clock, including PSL match nights, Eid holidays, and all Pakistani public holidays. Players across Karachi, Lahore, Faisalabad, Islamabad, and Rawalpindi can expect a first response within two minutes via live chat and within 5 business days for formal written complaints submitted by email.
Now that you have reviewed the rq789 Terms and Conditions, you know exactly what to expect. Cricket betting, live casino, slots, and fishing games — all in PKR with instant JazzCash and EasyPaisa banking. 21+ only. Play responsibly.